Terms & Conditions

Welcome to Branix (“Branix,” “BRANIXY LLC,” “we,” “our,” or “us”).

These Terms & Conditions (“Terms”) govern your access to and use of https://branixy.digital (the “Website”) and any digital marketing, branding, web design, creative services, digital products, consultations, or other resources provided through the Website (collectively, the “Services”).

By accessing or using our Services, you confirm that you have read, understood, and agreed to these Terms and our Privacy Policy. If you do not agree with these Terms, please discontinue use of our Website and Services immediately.

Contact Information

BRANIXY LLC
MAROUANE GUENNACH SOLE MBR
8206 LOUISIANA BLVD NE STE A NUM 8201
ALBUQUERQUE, NM 87113
United States

Email: support@branixy.digital

Phone: +1 (575) 271 0998

Website: https://branixy.digital

Communications

By using our Services, you agree that BRANIXY LLC may contact you by email, telephone, or other electronic communication regarding:

Service inquiries
Project updates
Quotes and proposals
Billing and invoices
Account notifications
Legal or administrative notices

If you subscribe to promotional communications, you may unsubscribe at any time. Service-related communications may still be sent when necessary.

Orders, Payments & Billing

When purchasing any Branix service or digital product, you agree to provide accurate billing and contact information.

Payments are securely processed through trusted third-party payment providers such as Stripe or similar platforms.

BRANIXY LLC never stores complete credit or debit card information.

We reserve the right to decline, suspend, or cancel any order if fraudulent activity, payment issues, abuse, or inaccurate information is detected.

Digital Services

Branix provides professional digital services including but not limited to:

Branding & Visual Identity
Logo Design
Website Design
Landing Pages
Social Media Content
Marketing Graphics
Creative Strategy
Digital Assets
Business Design Solutions

All services are delivered electronically unless otherwise agreed.

Delivery Time

Delivery schedules vary depending on the selected service, project complexity, requested revisions, and client response time.

Estimated delivery times are communicated before work begins.

Delays caused by incomplete information, missing approvals, or late feedback from the client are outside the responsibility of BRANIXY LLC.

Refund Policy

Refund requests may be submitted within 14 days after purchase only if work has not yet started.

Once any creative work, consultation, design, planning, research, or production has begun, payments become non-refundable because professional time and resources have already been allocated.

Questions regarding refunds may be sent to:

support@branixy.digital

Client Responsibilities

Clients agree to:

Provide accurate project information
Respond to requests within a reasonable timeframe
Supply content they have permission to use
Review submitted work promptly
Use delivered materials in accordance with applicable laws

Failure to cooperate may delay project completion.

Intellectual Property

Unless otherwise agreed in writing, all materials created by BRANIXY LLC, including:

Designs
Branding
Graphics
Website layouts
Marketing materials
Templates
Source files
Creative concepts

remain the intellectual property of BRANIXY LLC until full payment has been received.

After full payment, the client receives the agreed usage rights for the final approved deliverables.

You may not reproduce, redistribute, resell, or modify Branix proprietary materials without prior written permission.

Acceptable Use

Users agree not to:

Violate applicable laws
Attempt unauthorized access
Upload malicious software
Misrepresent identity
Interfere with Website operation
Abuse Branix personnel or systems

Violation of these Terms may result in immediate suspension or termination of Services.

Third-Party Services

Branix may use third-party providers for:

Payment processing
Website hosting
Cloud storage
Email delivery
Analytics
Communication platforms

We are not responsible for the policies, uptime, or performance of third-party providers.

Users should review the policies of those providers independently.

Disclaimer of Warranties

All Services are provided on an “AS IS” and “AS AVAILABLE” basis.

BRANIXY LLC makes no warranties regarding:

uninterrupted availability
error-free operation
compatibility with every platform
specific business outcomes
marketing performance
financial results

Individual results vary depending on implementation and external factors.

Limitation of Liability

To the fullest extent permitted by applicable law, BRANIXY LLC shall not be liable for:

indirect damages
incidental damages
consequential damages
lost profits
business interruption
data loss
third-party claims

Total liability shall never exceed the amount actually paid for the specific service giving rise to the claim.

Termination

We reserve the right to suspend or terminate Services if:

these Terms are violated;
fraudulent activity is detected;
abusive behavior occurs; or
continued service becomes impractical.

Clients may discontinue use of our Services at any time.

Sections relating to intellectual property, payment obligations, liability limitations, and governing law remain effective after termination.

Governing Law

These Terms are governed by the laws of the United States and the State of New Mexico, without regard to conflict-of-law principles.

Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in New Mexico, USA.

Changes to These Terms

BRANIXY LLC reserves the right to modify these Terms at any time.

Updated versions become effective immediately upon publication on the Website.

Continued use of our Website or Services after changes are posted constitutes acceptance of the revised Terms.

Contact Us

For legal questions, support requests, or inquiries regarding these Terms: